Warranty
Every shear we sell carries the manufacturer's warranty. Here's what each brand covers.
| Brand | Warranty | Covers |
|---|---|---|
| Joewell | Lifetime | Manufacturing defects. In-house sharpening service available (AUD $60–$120). |
| Kamisori | 20–25 years | Manufacturing defects, blade integrity. Premium Damascus and standard lines. |
| Yasaka | 1 year | Manufacturing defects. Extended coverage with proper maintenance records. |
| Kasho | 1 year | Manufacturing defects. KAI Group backed. |
| Juntetsu | 1 year | Manufacturing defects, blade quality. |
| Ichiro | 1 year | Manufacturing defects. |
| Mina | 6 months | Manufacturing defects. |
| Feather | 1 year | Razor body manufacturing defects. Blades excluded (consumable). |
| Mizutani | Lifetime | Manufacturing defects. Nano Powder Metal lifetime edge guarantee. Factory service in Tokyo. |
| Hikari | Lifetime | Manufacturing defects. Lifetime sharpening service available through authorised dealers. |
| Fuji MoreZ | 1 year | Manufacturing defects. Sakai-forged precision blades. |
| Yamato | 1 year | Manufacturing defects. Sakai-crafted blades. |
What voids the warranty
- Dropping shears (impact damage is not a manufacturing defect)
- DIY sharpening (convex edges require professional sharpening equipment)
- Modification — bending, adjusting, or altering the blade or handle
- Corrosion from neglect — failure to clean, oil, and store properly
How to make a warranty claim
- Contact us with your order number and photos of the issue
- We'll assess the claim and advise on next steps
- If approved, we'll arrange repair, replacement, or refund
Sharpening services
Professional sharpening extends the life of your shears and is NOT covered under warranty claims. Check our Sharpening Services Directory for vetted Australian sharpeners.
Need warranty support? Contact us